The soon after hours fall off at Provo airport was a nightmare. The dropbox for National was LOCKED so we could not place our keys in it. No one was readily available as well as the one-800 variety we known as was disheartening Because the Woman couldn't even pull up the data she essential about the location. We wound up telling 'customer service' that we ended up likely to set it inside the Hertz rental box and she or he advised us There's not a hertz there.
When I complained about this on the exit checkpoint with the airport, the Hertz employee “set” it for me and up to date the paperwork to mirror a tank 80% total (Notice that three/4 is 75% and not 80%), but at that point I was tired and ready to go home, so I took it. All in all, employees need to be better qualified, particularly in circumstances exactly where customers could possibly get to pay for for their blunders. In the case of your gasoline tank, I left there with a sense this was accomplished on objective to generate revenue up. That is such a lousy sensation to have about a firm.
KAYAK lookups Countless auto rental companies to give you offers from all car rental organizations running in Cost so that you can Look at motor vehicle rental premiums, testimonials and choose-up and fall-off destinations to locate the most effective deal for you.
An inexperienced representative couldn't deliver the rate I was quoted. Took an hour to obtain somebody who could grant me the quoted price
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Scammers! The car was completely comprehensive! Their system for seeking to have a refund for fraudulent expenses is ridiculous. They may have no one you can also speak with on the cellular phone. They’re liars and robbers.
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It had been very hard to discover the kiosk, as well as the wait around was pretty extensive. The vehicle was filthy within and smelled Quite strongly of smoke.
I waited for six.five several hours immediately after my scheduled pickup time, fatigued right after an international flight with my family (together with a little kid), and was eventually supplied a massive family van in lieu of the effectiveness I asked for.
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We have been seeking correct at it- Certainly There may be! Soon after we folded and stapled it up inside a paper with Countrywide prepared on it we put it from the Hertz drop off box, and remaining a Be aware over the National counter. It took three days for them to close out and system our rental. What must have been a five minute approach took almost 45.
I advised them I spoke to Keisha and she stated there was a car listed here for me. They mentioned “consumer service doesn’t know what stock We now have. We don’t have any automobiles, and nobody else does.” Why would Alamo allow me to produce a reservation if they didn’t have any cars and trucks or take same working day reservations? So aggravating. They available no support either.